How BuyerSpotter works

1. Describe the request you want to find

For step-by-step instructions and current product screenshots, open the complete BuyerSpotter user guide. Write down what you offer, who you can help and what would make a post irrelevant. Use the buyer's task rather than a broad category such as "business services." The keyword builder turns that brief into phrases you can review.

Example brief: "I offer monthly bookkeeping for small shops in Austin. I want requests for help with bookkeeping or a recommendation for a bookkeeper. I do not want job listings or posts advertising another bookkeeping service."

Before continuing: you should be able to explain why one request fits and a similar mention does not. This is an illustrative setup, not a reported customer result.

Other guides are listed in the resource library, and About BuyerSpotter explains how we write them.

2. Choose sources your account can already open

In the installed extension, choose available communities, searches or feeds relevant to that brief. Start with a few you already read. Open each source in your browser and check that your account can see its posts. Review the community rules before planning a response.

For the bookkeeping example, a local business community is a more useful starting point than a general accounting job feed. The source-selection guide helps you compare candidates.

Before continuing: confirm the chosen sources are available in your installed version and accessible through your signed-in account. BuyerSpotter cannot open content that the account cannot access.

3. Run a scan and check its status

Start a live scan in the extension and inspect the status of the sources you selected. Your first successful live scan starts the 5-day Premium trial; a website demonstration does not start it.

• Completed check, no matches: the result count alone does not show a fault. Read a small sample at the source to check whether suitable requests exist and whether your phrases describe them.
• Unavailable source or incomplete check: open the source directly, check sign-in and access, and review the status shown in the extension before treating its results as complete.
• Repeated interruption: note the extension version, source, time and exact status. Send those details through setup support without passwords, API keys or unrelated private information.

The minimum scan interval is 15, 30 or 45 minutes depending on the number of phrases and selected Facebook groups. You can choose a longer interval in Searches & schedule. See the schedule guide. Keep the computer awake and Chrome running. Sleep, network problems and changes to source pages can delay checks, so the schedule is not a promise of uninterrupted monitoring.

4. Read the evidence behind a match

Read the request, its source, the post time and the reason it matched. Then open the original conversation to check the replies and any newer information. Use the opportunity checklist when a detail could change your decision.

Example: "Can anyone recommend a bookkeeper for a small Austin shop? We need help each month." The service, location and recurring need match the example brief. The post does not establish a budget or confirm that the author still needs help.

Before continuing: identify the wording that makes the post relevant and any fact you still need to confirm. A match explanation is a reason to review a conversation, not proof of a future sale.

The bookkeeping example is expanded in how to get bookkeeping clients.

5. Save the request and keep track of your response

Save a request you want to revisit. When you can help and the source permits it, write a relevant response manually in the original conversation. Mark it as Contacted only after you have made that contact; changing the status does not send a message.

For the example request, explain how your bookkeeping service meets the stated need, disclose that it is your business and ask only for a missing detail that matters. The response guide includes ways to answer without turning the thread into an unsolicited pitch.

Keep notes on the results you would open again and the ones you would skip. If the same mismatch recurs, adjust one phrase or source and compare the next completed checks. The match-quality worksheet gives you a review method without treating every saved post as a lead.