Use a service brief before you use a search phrase
Describe the work you want to find: who needs it, the problem they are trying to solve and what your agency can deliver. "Marketing help" is broad. A request for someone to rebuild a slow booking website gives you a more concrete question to assess.
Keep the brief practical. Include geographic limits if they matter, the project sizes you accept and any requirements you cannot support. When you monitor on behalf of a client, agree on what counts as relevant before anyone starts replying.
The community prospecting workflow for agencies and recognizing buyer requests on LinkedIn show the brief in use. LinkedIn monitoring covers how the searches run.
BuyerSpotterInteractive exampleAustin small business community
Can anyone recommend a bookkeeper in Austin? We need help getting our monthly accounts in order before next quarter.
Why this matches
A direct request for your service, in the area you cover.
What to check next
The writer names the service, location and a timeframe. Check the original conversation before deciding whether to reply.
This is a fictional request, not a live lead. In BuyerSpotter, open the original post to check context and choose your next step.
A community for growing teams
What CRM would you recommend for a five-person agency? We have outgrown spreadsheets and need something simple to keep track of follow-ups.
Why this matches
The buyer describes a software need and the team it must fit.
What to check next
There is a clear use case and a reason to change. Budget, integrations and purchasing authority still need checking.
This is a fictional request, not a live lead. In BuyerSpotter, open the original post to check context and choose your next step.
Independent business owners
Looking for someone to help with Google Ads for our accounting firm. We want to review our current campaigns before spending more. Any recommendations?
Why this matches
A business is asking for the service your agency provides.
What to check next
The request mentions an existing campaign and a concrete task. Read the replies and community rules before offering help.
This is a fictional request, not a live lead. In BuyerSpotter, open the original post to check context and choose your next step.
Fictional examples. No people or customer results are represented.
Read requests in the context of your offer
Consider this illustrative request: "Looking for a designer to update a restaurant website before our reopening." There is a stated project and a deadline. You still need to understand scope, whether the timing is achievable and whether the author wants agency recommendations.
A post saying "Our agency stopped replying" is less conclusive. The person might be asking for advice about the existing engagement. Read the thread before assuming they want a replacement.
The opportunity checklist can help you record what the author has stated and what still needs checking.
Decide who will respond
Agree internally on who reviews the source and who speaks for the business. If a colleague has already replied, add that to your own review notes before anyone sends another message. Explain the connection between your agency and the service you are recommending.
Keep that handoff in your team's existing process. Responses happen manually at the original source. Follow its rules and answer the request with information you can stand behind.
Check the plan against how you intend to work
Premium includes two active installations, up to 10 search phrases and up to 25 Facebook groups, subject to source availability in your installed version. Your inbox and settings are stored in the browser extension.
Use the pricing page to review the limits. If your setup needs several people or separate client workspaces, describe that workflow to us before choosing a plan.